The customer is always right?

The following conversation ensued between Akpos and his boss at work:
Boss: Shouting Akpos!, Akpos!!! come to my office now…!
Akpos: Yes Sir

Boss : Akpos, I saw you arguing with the customer who just left. I have told you on several occasions that the customer is always right. Do you understand ?
Akpos: Yes sir, the customer is always right!
Boss : So what were you arguing about?
Akpos: He said you are a stupid he goat and an idiot, sir!
Boss: That bastard. What did u say to him?
Akpos: I told him he’s right…
Akpos: has now been suspended from work.